… The Dashboard was introduced to DotNetNuke sometime ago. It details information about the Web Server, Database Server, Host, Portals, Modules and Skins. It can also be extended. Well I always thought that this was useful information but when would I need to refer to it.
A few weeks ago I was having some issues with my hosting provider. My DNN solutions had been migrated to another platform. This all being said, :
- I was not notified
- My Email was not working as it did before
- My FTP was inaccessible
- My Database Server had moved
Due to the fact that the platform had moved to a different host, my solutions was displaying :
“You are using an unlicensed and unsupported version of DotNetNuke Professional Edition. Please contact email@example.com for information on how to obtain a valid license.”
I of course called support and raised a few tickets with them. I then thought I would have a look at the Dashboard ! To my horror, I saw that I was running on Windows Server 2003 after being told it was Windows Server 2008 platform. I dug a little deeper to also find that I was running on a shared IP Address which also is not a preferred solution.
I have now changed my hosting provider and very happy . My solution is now running on a dedicated IP address and the Dutch DotNetNuke User Group site is performing a lot lot better.
I guess the real point of this blog post is not to rant but to make sure you are getting what you have paid for and check with the DotNetNuke Dashboard to make sure it is just so.
You can easily check if you are on a shared IP Address simply by entering your IP address into http://whois.domaintools.com/xxx.xxx.xxx.xxx the tool will tell you if the IP address is shared.