Evoq Engage Gives Your Customers a Variety of Ways to Interact.
Your online community engages and interacts in different ways, depending on the objective. Some forms of engagement are most effective if they are open and free form, while others are successful only when organized and closely controlled.
Evoq Engage includes six distinct methods for online community engagement, with software to suit different goals:
Facilitate meaningful community dialogue around shared interests and passions. Discussions entice community members to return frequently, and provide excellent keyword content to boost search engine rankings. MORE >
Give your community an easy way to tap into its collective expertise. Find the best answers, ask new questions, and generate an authoritative knowledge base of community intelligence. MORE >
Your online community is an instant source of extremely valuable feedback from people who know you best. Solicit customer input using a range of ideation techniques such as opportunity statements, customer wish lists, and brainstorming. MORE >
Enable community members to collaborate on educational articles, project plans, meeting notes, and more using a familiar, intuitive web page editor. With content management capabilities like workflow and approvals, a wiki is the ideal way to document community activities and knowledge. MORE >
Members naturally seek others who share their objectives and views, and want to connect in a contained, or even private, community space. Groups allow community members to interact around a common topic, with particular roles and privileges outside of the broader community. MORE >
Whether face-to-face or online, events are a core element of any community. Rally members around a cause, inform customers about sales and promotions, or organize members to gather formal input. MORE >