More Focused Engagement
By joining Groups, community members are more likely to discover others who share their interests, which focuses their engagement and makes their experience more valuable and rewarding.
Facilitate Private Conversation
For occasions when confidential communications are required by a subset of the community, private Groups can restrict access to a particular set of users.
How to Use
How to Access
The Groups feature surfaces in two modules: Group Spaces and Group Directory. Group Directory allows groups to be searched, created, tagged, moderated and managed. Group Spaces provide the "homepage" for each group.
Groups can be configured as public, private (password-protected) and secret. Gaining access to a secret group requires an invitation from a community manager. Within each group, a community manager determines the community features to enable (e.g. Ideas, Answers, Events, etc.) and which area to designate as the "Group Home Page."