Watch This Webinar Featuring Forrester
Online Community + Social Media = Better Social Intelligence
November 13, 2014
Explore the power of combining data from the public social web with a branded online community, in order to help understand what customers and partners are talking about, and apply these insights toward product improvements, improving customer satisfaction, and increasing referral sales.
Featuring Allison Smith, Customer Insights Professionals Analyst at Forrester Research.