Products

Solutions

Resources

Partners

Community

About

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackMultiple addresses not working, 6.3.0 on DNN 7.0.XMultiple addresses not working, 6.3.0 on DNN 7.0.X
Previous
 
Next
New Post
2/22/2013 12:46 PM
 

Strange behavior since I updated the module to 6.3.0 and DNN between versions 7.0.1. and 7.0.3

With more than one address in Sent To, in this case two addresses, neither will receive the feedback email. A copy to the sender goes out just fine, with that option selected.

Remove the second addresses, no matter what it is, and the form will function again.  The addresses are separated by a semicolon, as the nice error you get will attest to if you try to use something else.

 
New Post
2/22/2013 2:54 PM
 

Hi Scott,

Dis this previously work on DNN 6.x on your site. In theory it should do. If so, I guess it is a change in DNN 7 that is breaking it. I haven't tested on a DNN 7 as yet, so I guess I'm going to have to.... :-(

Did you look in the event log to see if any error is shown? Usually there is if it fails to send.

Thanks
Roger


DNN MVP
Events - Get the latest version - Upgrade now!!
Feedback 6.4.2 - Now available - Give it a go!
Find us on Codeplex - DNN Events, DNN Feedback
Requirements/Bugs - Please submit them on Codeplex
 
New Post
2/22/2013 6:13 PM
 
This may be an issue with my mail configuration, or not.

I was running the old version of the module under DNN 7.1, with no trouble, then updated module to 6.3.0 and DNN to 7.2 and then again to 7.3 a week later.

With one email address, no trouble on any of my portals. But with 2 it is apparently throwing this general exception error.

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke
ExceptionGUID: db34bcf7-0c67-4007-9e83-a36a2b55f6c9
InnerException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: SMTP authentication is required.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.RecipientCommand.CheckResponse
StackTrace:
Message: System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: SMTP authentication is required. at System.Net.Mail.RecipientCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding bodyEncoding, IEnumerable`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL)
 
New Post
2/23/2013 4:47 AM
 
Hmmm, I'll have to set up a DNN 7 environment... May take a few days.

DNN MVP
Events - Get the latest version - Upgrade now!!
Feedback 6.4.2 - Now available - Give it a go!
Find us on Codeplex - DNN Events, DNN Feedback
Requirements/Bugs - Please submit them on Codeplex
 
New Post
2/23/2013 11:23 AM
 
I just went through and created a DNN CE 7.0.3 site and installed Feedback 6.3.0. It worked fine with two email addresses in the Send To field.

Just a thought do you have the SMTP config setup fully in Host Settings? Not sure why that should make a difference in the send to addresses....

DNN MVP
Events - Get the latest version - Upgrade now!!
Feedback 6.4.2 - Now available - Give it a go!
Find us on Codeplex - DNN Events, DNN Feedback
Requirements/Bugs - Please submit them on Codeplex
 
Previous
 
Next
HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackMultiple addresses not working, 6.3.0 on DNN 7.0.XMultiple addresses not working, 6.3.0 on DNN 7.0.X


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out