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HomeHomeDNN Open Source...DNN Open Source...All Other Forge...All Other Forge...See the list of email recipients from NewsletterSee the list of email recipients from Newsletter
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10/5/2011 3:40 PM
 
Hi, is there a way to see the list of recipients when using the Newsletter module to send a bulk email? We are sending to the user roles, but it seems that some individuals are not receiving the emails. So how can we check the list of recipients on the email either before or after we send?

On a separate question, does the newsletter module create a log of the success/failure of the mass email? I looked in the Event Log and saw nothing there.

Thanks for your help!
 
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1/23/2013 1:06 AM
 
Still looking for an answer. Hoping someone knows...
 
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1/23/2013 3:09 AM
 
Mark,

normally the sender of the bulk mail receives an email with a list of all successfully delivered mails. Errors from the receiving SMTP server go to the reply-to address, which you should provide when sending the bulk-mail.

If you use any unattended mail account (noreply or something alike) you don't get these mails.

Best wishes
Michael

Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
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1/23/2013 9:37 AM
 
Michael, I appreciate your response, (and your form module). I thought it should act as you described. but my experience is different. I do get a report of success and failures, however there is no list of recipients. I thought on another DNN install that I received a list of recipients. But I don't get it now. I'm trying to figure out why.
 
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1/23/2013 10:31 AM
 
Mark,

I have a website running DNN 6.2 where I am sending newsletters from. I always get the mails with the recipients and success and error messages there.

A place to look is maybe the portal administrator's email address.

Another point is: Did the users who did not get the mails check their spam folder? Maybe the mail went in there by any reason.

Best wishes
Michael

Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
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HomeHomeDNN Open Source...DNN Open Source...All Other Forge...All Other Forge...See the list of email recipients from NewsletterSee the list of email recipients from Newsletter


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