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HomeHomeDevelopment and...Development and...Getting StartedGetting StartedDNN Web Company - Is this ok?DNN Web Company - Is this ok?
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11/22/2015 3:36 PM
 

Hi Guys,

We got asked by a DNN user on 7.4.1 to take over the hosting of their DNN site.  They apparently were having problems with their current provider.  We agreed and asked the encumbant for a SQL backup and the front end files.

They said they couldnt do that as they have a single DNN instance and every single customer of theirs is just set up as a portal rather than its own website. This caused problems for them, the reason we won this client is because the encumbant crashed another one of this customers websites when they upgraded their instance and one of their custom modules stopped working.

Now the partner is demanding that we go and re-buy the modules used by this client and that all he can give us is a template export so we have to hope and prey that all the content in all the modules will export / import correctly or we will have to build this entire site up by hand.

This seems like a less than ideal way to do it and that the result for the customer could be expensive.  

Has anyone seen this before, is it an acceptable practice?  

 
New Post
11/22/2015 6:16 PM
 
the previous provider could duplicate their DNN instance and remove all other sites - depending on the number of sites they put on one instance, this might become very time consuming. otherwise they might export the site and you may create a new site based on this template.
In both cases, you will need to license and install all 3rd party extensions, which are licensed by instance or (hosting) company, which are most likely used.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/22/2015 6:21 PM
 
Cheers Sebastian, I certainly hadnt considered having him duplicate his instance and remove the other sites, that would be preferable to what we are facing although judging by the way this guy charges it may be cheaper to rebuild the site from scratch.

Just to check, outside of a solution to the problem, does this seem like a suitable implementation method for someone hosting DNN sites? I would have assumed there is something in the DNN T&Cs that would prevent this sort of thing?
 
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11/23/2015 3:46 AM
 
The multi-site feature is used by some companies to offer very cheap hosting or hosting a couple of sites with similar needs - they only need to install, upgrade and maintain a single DNN instance to serve all the sites contained.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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HomeHomeDevelopment and...Development and...Getting StartedGetting StartedDNN Web Company - Is this ok?DNN Web Company - Is this ok?


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