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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
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12/11/2017 8:33 PM
 
I have just acquired an old site using DNN. I have the back end details and can access it no problem.

I am trying to use the super user login via the site but it does nothing.

So I am wondering the following

1. How do I access the site or change the login so that it allows us in.
If their is a different login for portal users vs. admins if so how would I discover what the admin user login url is?
2. How do I discover what version the site is from the backend? I am hoping that I can track back to the documentation to figure things out.
3. What is the best way to get this site current? Is there a installation wizard that helps step through the various versions that we may be behind?

Any assistance would be helpful.

Thanks,
 
New Post
12/12/2017 1:42 PM
Accepted Answer 

Ted,

I'm going to try to answer in order here...

If you are trying to login as the SuperUser, but nothing is happening then chances are the password is incorrect.

1. If you have access to the server, there may be a way you can authenticate to the site.

1b. Unless you've got something unique set up, Admins and users use the same login to access the site.

2. From the backend which I assume you are referring to the database you should be able to find a VERSION table that lists the Major, Minor, & Build columns. Whatever the most recent listed there would be your version. You can also see the NAME column. I just installed a fresh version of DNN and the name value is DNNCORP.CE where CE represents Community Edition.

3. The best way to get the site current would be to upgrade to the latest version of DNN. Chris Hammond made a video on how to upgrade DNN. There is also documentation on the upgrade process

Hope this helps... 

 
New Post
12/12/2017 6:53 PM
 

Hello... Congrats on managing your first DNN site.  :)

As you'll soon be able to tell, we're a passionate community and DNN is quite powerful.  In fact, you can get to know a ton more about DNN at the DNN Summit in February.

As for your questions, Clint is spot on with his response.  I'd like to add on to it though.

If you don't see a login explicitly exposed to you, you can usually add the following to the URL on any page of your site to get to the login.  If this doesn't work, it means that someone intentionally changed the configuration to block these URL's and the way you get to the login may be a bit more complicated to determine via the forums.

  • http://example.com?ctl=login
  • http://example.com/Login.aspx

You can also tell the version through the file system by looking at the Properties > Details of the DotNetNuke.dll file in the Bin folder of the site.  The database is a great way to not only tell the current version, but also the versions it's been over time.

You definitely want to get the site upgraded to ensure that it is as stable and secure as possible.  DNN has regular updates throughout the year and sometimes those updates include security patches.  

If you need help with any of this, my company would love to help you.  Feel free to reach out to us if you need us.  We've been doing DNN for a long time.


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
12/13/2017 3:53 PM
 
2. you may also read the version number from file properties of DotNetNuke.dll in /bin folder of the website

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
12/18/2017 7:55 PM
 
Ok so I know the version from the Database 6.2.5 DNNCORP.CE last updated 11/2012.

But I can also access via the FTP.

But I am still unable to log in.

When I try to use the credentials

The page refreshes but appears to be throwing a 500 internal error.

When I request password retrieval

I get... filegroup full. But I have plenty of space.

Index #: 0
Source: .Net SqlClient Data Provider
Class: 17
Number: 1105
Procedure: dnn_AddEventLog
Message: System.Data.SqlClient.SqlException: Could not allocate space for object 'dbo.dnn_EventLog'.'PK_dnn_EventLogMaster' in database 'aac093170750xxxx' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.SqlDataProvider.AddLog(String logGUID, String logTypeKey, Int32 logUserID, String logUserName, Int32 logPortalID, String logPortalName, DateTime logCreateDate, String logServerName, String logProperties, Int32 logConfigID) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.DBLoggingProvider.WriteLog(LogQueueItem logQueueItem)

What thoughts do you have to revive the site, fix, and of course upgrade. I suspect nothing can occur until I get in.
 
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