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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Not able to install from web platform installerNot able to install from web platform installer
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6/16/2017 8:43 PM
 

Dear team,

               i am new to dotnetNuke . while installing the dotnetnuke using web platform installer. i am reciving the following error "The specified password for user account 'sa' is not valid or failed to connect to the database server".

i have a strong password (special char numeric Capital letters )

i have mentioned sa login as both "SQL Server and windows authentication mode "

 

log details

 

DownloadManager Information: 0 : Loading product xml from: https://go.microsoft.com/?linkid=9842185

DownloadManager Information: 0 : https://go.microsoft.com/?linkid=9842185 responded with 302

DownloadManager Information: 0 : Response headers:

HTTP/1.1 302 Moved Temporarily

Cache-Control: no-cache

Pragma: no-cache

Content-Type: text/html; charset=utf-8

Expires: -1

Location: https://www.microsoft.com/web/webpi/5.0/webproductlist.xml

Server: Microsoft-IIS/8.5

X-AspNetMvc-Version: 5.2

X-AspNet-Version: 4.0.30319

X-Powered-By: ASP.NET

Content-Length: 175

Date: Fri, 16 Jun 2017 20:16:01 GMT

Connection: keep-alive

 

 

DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/5.0/webproductlist.xml responded with 304

DownloadManager Information: 0 : Response headers:

HTTP/1.1 304 Not Modified

Content-Type: text/xml

Last-Modified: Tue, 13 Jun 2017 14:57:03 GMT

ETag: "d783225155e4d21:0"

Cache-Control: max-age=840

Date: Fri, 16 Jun 2017 20:16:01 GMT

Connection: keep-alive

Strict-Transport-Security: max-age=31536000

 

 

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\1343597488.xml.temp

DownloadManager Warning: 0 : Could not resolve keyword ID 5nine

DownloadManager Warning: 0 : Could not resolve keyword ID Security

DownloadManager Warning: 0 : Could not resolve keyword ID 5nine

DownloadManager Warning: 0 : Could not resolve keyword ID Security

DownloadManager Warning: 0 : Could not resolve keyword ID Backup

DownloadManager Warning: 0 : Could not resolve keyword ID Portal

DownloadManager Warning: 0 : Could not resolve keyword ID Backup

DownloadManager Warning: 0 : Could not resolve keyword ID Portal

DownloadManager Warning: 0 : Could not resolve keyword ID Backup

DownloadManager Warning: 0 : Could not resolve keyword ID Resource Provider

DownloadManager Warning: 0 : Could not resolve keyword ID VMWare

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID VMWare

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID VMWare

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID Usage

DownloadManager Warning: 0 : Could not resolve keyword ID Billing

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID Usage

DownloadManager Warning: 0 : Could not resolve keyword ID Billing

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID Usage

DownloadManager Warning: 0 : Could not resolve keyword ID Billing

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID Usage

DownloadManager Warning: 0 : Could not resolve keyword ID Billing

DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud

DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser

DownloadManager Warning: 0 : Could not resolve keyword ID Billing

DownloadManager Warning: 0 : Could not resolve keyword ID Showback

DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser

DownloadManager Warning: 0 : Could not resolve keyword ID Billing

DownloadManager Warning: 0 : Could not resolve keyword ID Showback

DownloadManager Warning: 0 : Could not resolve keyword ID Terawe

DownloadManager Information: 0 : Filtering by current OS

DownloadManager Information: 0 : Loading product xml from: https://aka.ms/webapplicationlist

DownloadManager Information: 0 : https://aka.ms/webapplicationlist responded with 301

DownloadManager Information: 0 : Response headers:

HTTP/1.1 301 Moved Permanently

Cache-Control: no-cache

Pragma: no-cache

Content-Type: text/html; charset=utf-8

Expires: -1

Location: https://webgallery.microsoft.com/feed/webapplicationlist.xml

Server: Microsoft-IIS/8.5

X-AspNetMvc-Version: 5.2

X-AspNet-Version: 4.0.30319

X-Powered-By: ASP.NET

Content-Length: 177

Date: Fri, 16 Jun 2017 20:16:04 GMT

Connection: keep-alive

 

 

DownloadManager Information: 0 : https://webgallery.microsoft.com/feed/webapplicationlist.xml responded with 304

DownloadManager Information: 0 : Response headers:

HTTP/1.1 304 Not Modified

ETag: "0834ab733e6d21:0"

Date: Fri, 16 Jun 2017 20:16:05 GMT

 

 

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\-966730450.xml.temp

DownloadManager Information: 0 : Filtering by current OS

DownloadManager Information: 0 : Sucessfully loaded the feed 'https://aka.ms/webapplicationlist' after preprocessing, location on disk: 'C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\preprocessor\-966730450.xml'

DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/5.0/mediaproductlist.xml

DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/5.0/mediaproductlist.xml responded with 304

DownloadManager Information: 0 : Response headers:

HTTP/1.1 304 Not Modified

Content-Type: text/xml

Last-Modified: Thu, 08 May 2014 18:42:31 GMT

ETag: "26a51545ed6acf1:0"

Cache-Control: max-age=67

Date: Fri, 16 Jun 2017 20:16:06 GMT

Connection: keep-alive

 

 

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\-230948881.xml.temp

DownloadManager Information: 0 : Filtering by current OS

DownloadManager Information: 0 : Sucessfully loaded the feed 'https://www.microsoft.com/web/webpi/5.0/mediaproductlist.xml' after preprocessing, location on disk: 'C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\preprocessor\-230948881.xml'

DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/5.0/ToolsProductList.xml

DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/5.0/ToolsProductList.xml responded with 304

DownloadManager Information: 0 : Response headers:

HTTP/1.1 304 Not Modified

Content-Type: text/xml

Last-Modified: Wed, 09 Dec 2015 19:05:52 GMT

ETag: "9fc99b9fb432d11:0"

Cache-Control: max-age=42

Date: Fri, 16 Jun 2017 20:16:06 GMT

Connection: keep-alive

 

 

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\-1135381691.xml.temp

DownloadManager Information: 0 : Filtering by current OS

DownloadManager Information: 0 : Sucessfully loaded the feed 'https://www.microsoft.com/web/webpi/5.0/ToolsProductList.xml' after preprocessing, location on disk: 'C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\preprocessor\-1135381691.xml'

DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/5.0/enterpriseproductlist.xml

DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/5.0/enterpriseproductlist.xml responded with 304

DownloadManager Information: 0 : Response headers:

HTTP/1.1 304 Not Modified

Content-Type: text/xml

Last-Modified: Thu, 08 May 2014 18:42:32 GMT

ETag: "8285645ed6acf1:0"

Cache-Control: max-age=305

Date: Fri, 16 Jun 2017 20:16:06 GMT

Connection: keep-alive

 

 

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\-1877981721.xml.temp

DownloadManager Information: 0 : Filtering by current OS

DownloadManager Information: 0 : Sucessfully loaded the feed 'https://www.microsoft.com/web/webpi/5.0/enterpriseproductlist.xml' after preprocessing, location on disk: 'C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\preprocessor\-1877981721.xml'

DownloadManager Information: 0 : Sucessfully loaded the feed 'https://go.microsoft.com/?linkid=9842185' after preprocessing, location on disk: 'C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\preprocessor\1343597488.xml'

DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395

DownloadManager Information: 0 : Contextual entry products: DotNetNuke

DownloadManager Information: 0 : Adding product DNN Platform® (DotNetNuke) to cart

DownloadManager Information: 0 : Contextual navigation to product 'DotNetNuke'

DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302

DownloadManager Information: 0 : Response headers:

HTTP/1.1 302 Moved Temporarily

Cache-Control: no-cache

Pragma: no-cache

Content-Type: text/html; charset=utf-8

Expires: -1

Location: http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery

Server: Microsoft-IIS/8.5

X-AspNetMvc-Version: 5.2

X-AspNet-Version: 4.0.30319

X-Powered-By: ASP.NET

Content-Length: 203

Date: Fri, 16 Jun 2017 20:16:06 GMT

Connection: keep-alive

 

 

DownloadManager Information: 0 : Content-Encoding header: 'gzip'

DownloadManager Information: 0 : Number of bytes downloaded over the internet: '25170'

DownloadManager Information: 0 : Number of bytes after possible decompression: '82063'

DownloadManager Warning: 0 : Error getting last-modified header, error code: 12150

DownloadManager Warning: 0 : HttpQueryInfoWithRetry for HTTP_QUERY_LAST_MODIFIED failed.

DownloadManager Information: 0 : Ratings file loaded successfully

DownloadManager Information: 0 : Adding product 'DotNetNuke'

DownloadManager Information: 0 : Setting current install to 1

DownloadManager Information: 0 : Starting install sequence

DownloadManager Information: 0 : Using cached file at C:\Users\lenovo\AppData\Local\Microsoft\Web Platform Installer\installers\DotNetNuke\BF5E10AC2CEFE2DF7ACD3E489AE38E83BF78814C\DNN_Platform_9.1.0.367_Deploy.zip instead of downloading from https://github.com/dnnsoftware/Dnn.Platform/releases/download/v9.1.0/DNN_Platform_9.1.0.367_Deploy.zip

DownloadManager Information: 0 : User has canceled the current installation

DownloadManager Information: 0 : Product: DotNetNuke, Install Status: Downloaded-None, Install Time: 00:00:00

 

kindly help me


 
New Post
6/19/2017 8:45 AM
 
I am not very familiar with the Web Platform Installer, but for the first error about the sa account, sa is an sql server account, if you choose to use Windows Authentication then a windows user account is used, not the sa account.
 
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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Not able to install from web platform installerNot able to install from web platform installer


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