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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN 500 Internal server errorDNN 500 Internal server error
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5/6/2019 12:50 AM
 

Hello everyone,

I recently inhereted a DNN site that has went down as of yesterday (I made no changes to it).

On the front end I see the error

"500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed."

I looked at the logs in /Portals/_default/Logs and I see "2018-08-21 05:57:01,024 [WEBA9][Thread:37][ERROR] DotNetNuke.Common.Initialize - The connection to the database has failed, however, the application is already completely installed, a 500 error page will be shown to visitors"

Does anyone know how I could begin to start debugging this? I'm completely new to DNN. Thanks!

 
New Post
5/6/2019 7:17 AM
 
David,

looks like the connection to the database is lost somehow. Please check if the SQL Server is up and running and database is reachable.

Happy DNNing!
Michael

Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN 500 Internal server errorDNN 500 Internal server error


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