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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Import/Export task not executingImport/Export task not executing
New Post
5/14/2019 8:42 AM

I recently purchased EasyDNN eds THemes 11.1 for my 9.3.2 DNN community site @  I was able to load the theme, modules etc. I wanted to import their template as a starting point to see how they create onepage sites. When I imported the template according to their instructions on


I can see the import status as submitted but it stays there even though I want into the schedule and Ran Now. I did this last night and still shows as submitted. 

I check the schedule: 

I don't see a task in the queue

I checked logs immediately after I hit "Run Now" and also checked this morning but I don't fin any exceptions regarding Import/Export. 



I'm at a loss and not sure how to get this template imported properly. Any help is greatly appreciated. 

New Post
5/15/2019 6:35 AM

I am not using any easyDNN stuff at the moment, but I would recommend to submit a support request on their site:

Happy DNNing!

Michael Tobisch
DNN★MVP - The most vibrant community around the DNN-platform
New Post
5/15/2019 6:53 PM

Thank you Michael. 


EasyDNN got back to me and suggested I remove the server name and execute Run Now and it worked! I think there was some strange characters in the server like prefix of ,, or suffix of '' that I didn't enter. Server name got populated automatically.