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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Wistia on DNN 731Wistia on DNN 731
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5/1/2015 12:53 AM

Here's a support response I got from Wistia. Anybody have any idea how to fix this?

 Hi Alan,

I think I know what the cause is, but I can't test be 100% without know how your CMS is affecting our embeds. Video Foam isn't working at all, if you shrink your browser on your desktop you should see that it's not adjusting either.

When I looked at your source code, it appears your CMS is mangling our iframe embed, here's the current source code:

<iframe width="640" height="360" frameborder="0" name="wistia_embed" class="wistia_embed" scrolling="no" allowtransparency="true" src="//"></iframe>

This is what the iframe embed should look like:

<iframe src="//" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen mozallowfullscreen webkitallowfullscreen oallowfullscreen msallowfullscreen width="620" height="349"></iframe><script src="//"></script>

I'm not sure why this is happening, but we've seen this sort of thing in WordPress when our users don't use the Wistia plugin for WordPress. But, we don't have a comparable plugin for DNN, the platform you use.

You'll have to figure out why our embed is being mangled, as I'm not sure what we can do if it's being disrupted by the CMS.

Please let me know if you have any further info to share, or have any questions. I'd like to help if I can.



New Post
5/1/2015 10:24 AM

Are you trying to embed this script in your HTML editor? If so, the editor itself is stripping out the script tag. I think you have 2 options here:

1. As the Superuser, login and access the HTML Editor Manager and uncheck the option to remove scripts. Note this is a little risky as you would then give any editors the ability execute scripts against your site. That's up to you.

2. In the HTML editor, toggle to the Basic Text Box option then select the "Raw" option as shown below. Paste in your code then click save. This may allow your script tags to not be stripped

HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Wistia on DNN 731Wistia on DNN 731

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