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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Image Manager not workingImage Manager not working
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11/10/2015 10:44 AM
 

I can not select,  insert or upload image from image manager. It hangs when selected (popup keeps black).

it occurs on clean install with default skin (dnn 7.4 / windows server 2012).

when i use web developer i see error '.../WebResource.axd?d=S52A8QTw_Lg0CpwoVnIDCz6JZhCHoBM4axhIu-AmRLYPVxHCoY-OvI_6uJS1Snjt0z9yvdM1h3EaLWegjtJ3-D9-otxQYE9GLPV2lh3LlyaxY0m8NZ748Y0hxvni_8bfbDpUI23Vf5kaYfz6-ewSMxacTykzX4sIOZ4bDw2&t=634783790348009208'

maybe it's related?

I hope someone can help


Kind regards,

Bass

 

 

 
New Post
11/10/2015 12:51 PM
 
if you are running DNN 7.4.0, an upgrade to 7.4.2 is advisable.
If you are using RadEditor, I suggest switching to CKEditor.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/11/2015 8:44 AM
 

thanks for your quick reply but i'm confused because i have installed latest dnn version (7.4.2), meet all the requirement and i can not use the default editor that's provided with the install?

I did what you suggested and install latest ckeditor. I works but i get message 'The current HTML Editor Provider is not supported by this version of the HTML Editor Manager.should it not be working with a default install?

 

 

 
New Post
11/11/2015 10:26 AM
 
the Html Editor Manager module was created to select the current editor AND configure RAD Editor only.
Ingo's CKEditor comes with its own configuration module, which should be displayed just beneath.
The forked DNN-Connect CKEditor provider (which will be default in DNN 8) will be integrated with the HTML Editor Manager.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/11/2015 11:56 AM
 

Thank you for the clarification. 

In my previous reply i was to optimistic. I have tested it futher and found out that i'm still unable to upload images (maybe it's related). I did try to find a solution but none of them did work (for example http://www.dnnsoftware.com/forums/threadid/195357/scope/posts/index-was-outside-the-bounds-of-the-array)

I get error:


Server Error in '/' Application.

Index was outside the bounds of the array.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[IndexOutOfRangeException: Index was outside the bounds of the array.]
WatchersNET.CKEditor.Browser.Browser.Page_Load(Object sender, EventArgs e) +3541
System.Web.UI.Control.LoadRecursive() +71
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3178

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.34274

 
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