Learn More





Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...SMTP Email Not WorkingSMTP Email Not Working
New Post
2/14/2014 10:04 AM

Hey, I have DNN 7.2.0 setup on my local machine and I can get the SMTP email to work no problem... I then setup DNN 7.2.1 (latest) on my webserver, but every time I enter anything in for the SMTP settings and press Test I get this error on the top:

There has been an error trying to send the test email. The error is:
There is a problem with the configuration of your SMTP Server. Mail was not sent.

and this in the log:

2014-02-14 11:26:53,985 [*****][Thread:32][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.Net.Mail.SmtpException: Failure sending mail. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond *****:25
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6)
   at System.Net.PooledStream.Activate(Object owningObject, Boolean async, GeneralAsyncDelegate asyncCallback)
   at System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout)
   at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   --- End of inner exception stack trace ---
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding bodyEncoding, IEnumerable`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL)

No matter if I try and internal or external SMTP address, or the same as I had setup on the local machine, I cannot get it to work... I know my web server can send email because there is a form on a different website that works fine... I tried using the smtp info on this .aspx.vb page and it sends fine. I just cannot get it working in DNN... Any ideas???

New Post
2/14/2014 12:25 PM

Tried to delete but could not see how to... I determined after it was the web server not being able to reach the smtp server. The code for emailing in the other site was bypassed and no one told me. Anyways, hopefully this will get fixed up soon as soemone fixes the issue ion the rules of the router for me.


HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...SMTP Email Not WorkingSMTP Email Not Working

These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
Try Evoq
For Free
Start Free Trial
a Demo
See Evoq Live
Need More Information?