Featured White Papers

A Buyer’s Guide to Web CMS

Choosing a Web CMS is a big decision. It’s critical to look for and understand the essential features that will address your business needs now and in the future.

Be a CMS Hero: How to Use a CMS to Achieve Adoration, Fame and ROI

A not-so-fictional story about how Marketing and IT came together via a Web Content Management System (Web CMS) to achieve adoration, fame and ROI.

5 Essential Elements to Building a Successful Customer Support Community: A Planning Checklist

Get this checklist now for an overview of the five most important elements to consider when planning a customer support community.

Buying Guide for Online Community Platforms

Our buying guide provides key considerations for the selection of an online community platform.

Ready, Set, Go: Getting Your Online Community Started

One of the most powerful tools for allowing prospects, customers and companies engage with one another is with an online community.

New Research: Online Communities Drive Customer Engagement and Influence Revenue

A benchmark report from Demand Metric on how branded, online communities are delivering real customer engagement benefits.

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People make over 500 billion impressions on each other about products and services every year, and companies want to participates in the conversation in a way that adds value.
Online communities are living, breathing organisms that require regular care and feeding.
Get this eBook now to stay ahead of customer service issues while containing service and support costs.
A survey of 300 marketing executives at mid-sized US companies reveals how they prioritize in the face of limited resources.
Download new independent research from The Community Roundtable on "best-in-class" online communities, branded customer communities, and the role of online community managers.
How does your Web Content Management (WCM) stack up? Download the 2013 Vendor Landscape report from Info-Tech and find out.

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Get your copy of this free social media research from DNN and LeadTail, analyzing the patterns and behaviors of B2B marketing decision makers.
To reach and influence today's marketing decision-makers, you need insight gleaned from their social media habits. Download this free research report from LeadTail and DNN.
B2B marketers have embraced social and are making a healthy investment, but only a few tactics and platforms pass with an “A” grade.
Created by TOPO, a detailed playbook on the five steps to building and managing an online community.
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