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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...FreeTextBox has not been correctly installed.FreeTextBox has not been correctly installed.
New Post
8/15/2006 2:54 PM


I am unable to add text to my site using text/html module.  Instead I see this message when I try to add text in the text box.

FreeTextBox has not been correctly installed. To install FreeTextBox either:
(1) add a reference to FtbWebResource.axd in web.config:
<add verb="GET"
type="FreeTextBoxControls.AssemblyResourceHandler, FreeTextBox" />

(2) Save the FreeTextBox image and javascript files to a location on your website and set up FreeTextBox as follows
<FTB:FreeTextBox id="FreeTextBox1" SupportFolder="ftbfileslocation" JavaScriptLocation="ExternalFile" ButtonImagesLocation="ExternalFile" ToolbarImagesLocation="ExternalFile" ButtonImagesLocation="ExternalFile" runat="server" />

Has anybody else experience this error?

I understand by following instructions (# 1) that I need to add the above web reference in my web.config file.

But I am not clear about instructions (# 2).

  • Where do I find the FreeTextBox image and javascript files to save to a location on my web site?
  • What is the location where they need to be save.
  • Into which file and where do I insert the above code (# 2)


New Post
8/28/2006 7:01 AM

According to bi4ce ( this is related to your .css files having leading spaces.

Just got the same error on our server. I will see if I can fix it by changing our .css files.

New Post
8/29/2006 5:21 AM

Hello espenalb

Thanks for the reply.  I have since found the cause of the problem.  I checked my web.config file and everything was as it should be.  However, when I was looking for the files containing the javascript etc. and discovered that I had several folders/files missing.

I don't know how this happened, when I installed DNN 4.3.4 I was not informed of any missing folders/files and it appeared to install correctly.

As  yet I don't know if I am missing other files, only time will tell.

I FTP's the missing folders/files and then the TEXT/HTML module worked fine.



New Post
8/29/2006 11:20 AM

I have the same problem as you have had. Can you please explain in more details which folders and files where missing and from which root folders they are missing?


New Post
8/29/2006 4:14 PM

Hello stennilsson

I am sorry to say but I did not make a note of the specific files or folders. 

 But this is what I did.

 I unzipped a fresh DNN 4.3.4 folder onto my pc.  I just compared the main folders, until I noticed that my online DNN version was missing some folders/files which my offline version contained.  I then just FTP'd the missing folders and it worked.

Sorry I can't be more help.


HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...FreeTextBox has not been correctly installed.FreeTextBox has not been correctly installed.

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