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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...User manangement work flow in DNN v. 09.03.01 (2)User manangement work flow in DNN v. 09.03.01 (2)
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4/16/2019 6:06 AM
 
The new user management page work flow is terrible.  The web site I administer has  35,000+ accounts.  I was checking each new user for correct information and removing duplicate accounts.  The new user management pages make this almost impossible.  The problems I have found so far include:

1: Too many operations require switching from mouse to keyboard and back.

2: Firefox center mouse click to paste a search over a currently selected one does not work.  The user has to use ctrl-V with return to update the search field.

3: Th user is required to start typing a role, then select from the list with a mouse click, click Add add a user role.  The previous method used a drop down and was just 3 mouse clicks, NO keyboard switching.

4: The search wild cards instead of exact matching.

5: The search output is sorted by date which makes it impossible to see if the user asking for a duplicate account.

6: Search wild cards across all fields not just the field of interest, therefore I cannot find the user I am looking for because their username is also in last name and other non related fields for many other users.

 

 


 
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4/17/2019 6:18 AM
 
Mike,

there are so many usecases... but I agree, switching from keyboard to mouse is not really ergonomic. I cannot answer to all your points (as I don't use Firefox for example). Therefore:

3: You have 35.000 users - how many roles? I know portals (e.g. in intranets) with 1500 - 2000 users and 70 - 80 roles. Believe me: the admins there love the typing method...

4: This has been a request very often, and finally it has been realized. I always tweaked the Stored Procedure (in the old search system) to achieve wild card search. Of course, there will always be people who want it another way...

5: I don't really understand the question, but: the search output is customizable, afaik. Maybe someone else here can point in the right direction, I never used that...

6: There have been many people saying that they find it stupid to choose from a list what to search for, everything should be searched by one input. This has been realized, and found a positive echo in many places.

Well... different people have different needs, that's what I want to say.

Happy DNNing!
Michael





Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
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4/22/2019 11:14 AM
 
Dear Michael,

Thank you for getting back.

1 & 3, I have 10 roles for the website which is targeted at customer support. I agree with you response for a large number of roles, but even when you get a hit the user is required to click to select the entry. A better use case is how MS Excel handles finding a formula. When you start to type a list comes up and you can then up or down arrow to the proper entry and press tab to select that value. No mouse clicks involved. For a limited number of roles the click to drop down is better.

2. Is a hold over from Linux environments and I have found it saves time in many use cases.

4, and 6, these should be user selectable or at least provide a syntax that allows more selectivity. I have many users with 2 letter names and the wildcard search makes it very difficult to find their profile. Like any search , the user needs a way to refine the results when too much information is returned.

5. When the current search returns a list of profiles it appears to be sorted from most recent profile access to oldest profile access. This along with the information presented makes vetting new profiles against existing profiles difficult. We try to prevent users from having duplicate accounts, therefore being able to identify new profiles verses old profiles is very useful. Allowing configuration of the information returned, including sort order and fields displayed would simplify the task.

Regards,

Mike



 
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