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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...User Search not WorkingUser Search not Working
New Post
1/13/2018 10:31 AM
After upgrading to V9.1.1 the user search was not working at all. I have read many posts that the email search was not working for users but for me a search for anything would always return no results.

After many attempts to get this working and much reading I realised the user search uses the global site indexing. After following a guide on optimising your site for performance many years ago I had turned off the site indexing. So I turned this back on and now I get the following error appearing in the log. The user search does not work still but I do see the search index files being created.

Is the user search still not working due to this error or is it something else.

01/13/2018 10:02:03
General Exception

AbsoluteURL DefaultDataProvider DotNetNuke.Data.SqlDataProvider DotNetNuke

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke










Message:Object reference not set to an instance of an object.


at DotNetNuke.Services.Search.ModuleIndexer.ConvertSearchItemInfoToSearchDocument(SearchItemInfo searchItem) at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext() at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source) at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection searchItems) at DotNetNuke.Services.Search.SearchEngine.IndexContent() at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork()







Server Name: dedi7
New Post
2/16/2018 4:50 PM

I'm also experiencing problems with search in the User Manager after upgrade to v9.1.1.

When showing:

  • Authorized users, the search works as expected, including finding mid sub-string matches, e.g., finds [email protected] with search string "google"
  • All users, the search finds matches that begin with the search string - [email protected] with search string "use", but returns no results for mid sub-string searches
  • Unauthorized users, no search box is available
  • Deleted users, no search box is available
  • Superusers, no search box is available

Any ideas on why the search for All users does not function the same as for Authorized users?  On the last 3, I just question why a search is not available.

Incidentally, I had tried upgrading to an earlier version of DNN v9, and at that time the User Search didn't work at all.  So it has been improved, but still seems to have issues (at least for me).

Any ideas on how to troubleshoot are appreciated.

New Post
9/15/2018 9:33 AM
This is still an issue for me, if anyone has any suggestions of how I might try and investigate this, any help at all would be appreciated. As it stands I have to query the database directly, get the user ID and reverse that back, this really is not ideal.
New Post
9/24/2018 3:18 PM
this has been reverted to Database Search in DNN 9.2.0

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
New Post
3/7/2019 4:13 PM
Change the stored procedure ([Personabar_GetUsersBySearchTerm])

From this:

IF @SearchTerm = N'' SET @SearchTerm = Null; -- Normalize parameter

To This:

IF @SearchTerm = N''

SET @SearchTerm = Null; -- Normalize parameter


SET @SearchTerm = @SearchTerm + '%'
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...User Search not WorkingUser Search not Working

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