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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Site Settings is currently unavailable. Page settings - can't modify. Critical errors.Site Settings is currently unavailable. Page settings - can't modify. Critical errors.
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11/3/2017 2:30 PM
 
You should be careful about using the Site Wizard feature. It can wipe out your entire site.

There appears to be something wrong with your site specifically. Almost as if someone removed or uninstalled something incorrectly at some point. There may also be a JS conflict caused by your theme or another module on these pages. Do you see any JS errors occurring in the developer tools console when you try to update themes or view page information?

Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
11/3/2017 3:01 PM
 
Alexis Pacey wrote:

We are going to try this. Hoping this fixes our issues.

You should run this script to fix the site settings. It says that it is for DNN 7.4.2, but it is for DNN 8 as well.
https://dnnscript.codeplex.com/releas...

I know that several people use these scripts, but I would highly suggest that you don't run anything that alters the database in the ways that these scripts do.  This is true for any application framework - the database is not part of the API.  Irreparable damage could be experienced.  


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
11/3/2017 3:06 PM
 
Thanks for the heads up re: site wizard. Since we had no content loaded, it really doesn't concern us in this case.

When I open the view source for the ADMIN/Page management / Home tab, this is what I get:
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Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:6 Uncaught Error: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500
    at Function.Error.create (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:6)
    at Sys.WebForms.PageRequestManager._createPageRequestManagerServerError (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:15)
    at Sys.WebForms.PageRequestManager._parseDelta (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:15)
    at Sys.WebForms.PageRequestManager._onFormSubmitCompleted (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:15)
    at Array.<anonymous> (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:6)
    at Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:6
    at Sys.Net.WebRequest.completed (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:6)
    at XMLHttpRequest._onReadyStateChange (Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3aa5d51334-cb4f-4900-b2a7-403ea04cbdc9%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.2.717.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aa713c6a1-0827-4380-88eb-63855ca4c2d9%3a16e4e7cd%3af7645509%3a2003d0b8%3a24ee1bba%3af46195d3%3a1e771326%3aaa288e2d%3aed16cbdc%3ae524c98b%3ae330518b%3ac8618e41%3ae4f8f289:6)
__________________
Once the critical error shows up, the view page source displays this:
eds1.10.2.js:5 The specified value "!" does not conform to the required format.  The format is "#rrggbb" where rr, gg, bb are two-digit hexadecimal numbers.
buildFragment @ eds1.10.2.js:5
parseHTML @ eds1.10.2.js:4
init @ eds1.10.2.js:4
x @ eds1.10.2.js:4
(anonymous) @ spectrum.js?cdv=75:63
(anonymous) @ spectrum.js?cdv=75:65
(anonymous) @ spectrum.js?cdv=75:2255
eds1.10.2.js:6 GET https://membersbeta.nafo.int/DesktopModules/EasyDNNstyleWizard/static/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0 net::ERR_ABORTED
___________________________________________________
This is the exact error message in the event viewer:

at DotNetNuke.Security.Permissions.Controls.PermissionsGrid.<>c__DisplayClass82_0.b__0(RoleInfo r)

   at System.Linq.Enumerable.All[TSource](IEnumerable`1 source, Func`2 predicate)

   at DotNetNuke.Security.Permissions.Controls.PermissionsGrid.EnsureRole(RoleInfo role)

   at DotNetNuke.Security.Permissions.Controls.PermissionsGrid.GetRoles()

   at DotNetNuke.Security.Permissions.Controls.PermissionsGrid.BindRolesGrid()

   at DotNetNuke.Security.Permissions.Controls.PermissionsGrid.BindData()

   at DotNetNuke.Security.Permissions.Controls.PermissionsGrid.OnPreRender(EventArgs e)

   at System.Web.UI.Control.PreRenderRecursiveInternal()

 
New Post
11/3/2017 3:10 PM
 
Did you try saving the module settings?
(It sometimes helps reset issues)
 
New Post
11/3/2017 4:31 PM
 
How do I save module settings?
 
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