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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Uploading Profile Photo IssueUploading Profile Photo Issue
New Post
6/27/2014 1:37 PM

Profile photo upload has stopped working (used to be fine).  No sure when (most likely after the 07.02.02 upgrade).  

The exact issue is that neither 'File:' dropdown or 'Upload File' button work. When I move over them, the cursor changes to a hand, but on clicking nothing happens.  If I drag a file into the 'Drop File(s) Here' box, then after a while the thumbnail appears but it is not saved on 'Update'. 

I have tried this on two separate installations - one using a third party skin and the other using the DNN Gravity skin.  The behaviour is the same in both Chrome and IE.  I've also tried updating to 07.03.01 and that did not resolve the issue. 

Besides the above, all other buttons, dropdowns etc. on the Edit Profile page work fine. 

Any help would be appreciated. 

New Post
6/27/2014 2:14 PM
Hi Steven,

Have you checked to see if you're getting any Javascript errors? Are you getting a 500 error returned from an AJAX call? Any errors in the Event Viewer?


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New Post
6/28/2014 2:46 AM

Kelly, thanks for responding.

There are no event log messages.  I used the chrome tools and there are javascript errors.  When I click on the upload file, I get the following:

Uncaught TypeError: Cannot read property 'options' of undefined 5e4c947af6ff7b9050f6bf6238ec1d31.133.js:715
(anonymous function) 5e4c947af6ff7b9050f6bf6238ec1d31.133.js:715
jQuery.event.dispatch d696093e44f0c3ecebc2156bad2bee13.133.js:180
jQuery.event.add.elemData.handle d696093e44f0c3ecebc2156bad2bee13.133.js:154

When I click on one of the links (say the first one 5e4c947af6ff7b9050f6bf6238ec1d31.133.js:715), the problem line is:

dnn[settings.filesComboId].refresh(dnn[settings.foldersComboId].selectedItem().key);dnn[settings.filesComboId].selectedItem({key:data.result.FileId,value:fileName});}},fail:function(e,data){$('#'+settings.progressBarId).parent().hide();var resp=JSON.parse(data.jqXHR.responseText); resp.Message);}});$('#'+scope+' input[name=uploadFileButton]').click(function(){var instance=dnn[settings.fileUploadId];var options=instance.options;if(dnn[settings.foldersComboId].selectedItem()!=null){instance.options.folderPicker.initialState.selectedItem=dnn[settings.foldersComboId].selectedItem();instance.options.folderPath=window.dnn.dnnFileUpload.getSelectedPath(dnn[settings.foldersComboId]);}

d696093e44f0c3ecebc2156bad2bee13.133.js:180 error line is:,event,handlers);i=0;while((matched=handlerQueue[i++])&&!event.isPropagationStopped()){event.currentTarget=matched.elem;j=0;while((handleObj=matched.handlers[j++])&&!event.isImmediatePropagationStopped()){if(!event.namespace_re||event.namespace_re.test(handleObj.namespace)){event.handleObj=handleObj;;ret=((jQuery.event.special[handleObj.origType]||{}).handle||handleObj.handler).apply(matched.elem,args);if(ret!==undefined){if((event.result=ret)===false){event.preventDefault();event.stopPropagation();}}}}}

d696093e44f0c3ecebc2156bad2bee13.133.js:154 error line is:
if(!(eventHandle=elemData.handle)){eventHandle=elemData.handle=function(e){return typeof jQuery!==core_strundefined&&(!e||jQuery.event.triggered!==e.type)?jQuery.event.dispatch.apply(eventHandle.elem,arguments):undefined;};eventHandle.elem=elem;}

For information (in case it helps), as the top of the error section for 5e4c947af6ff7b9050f6bf6238ec1d31.133.js:715, is:
/* - Start of /Resources/Shared/Scripts/dnn.jquery.js - */

and d696093e44f0c3ecebc2156bad2bee13.133.js
/* - Start of /Resources/libraries/jQuery/01_09_01/jquery.js - */


New Post
7/23/2014 8:23 PM
I'm having the same problem. Also, the dropdown for File: is not at the correct height and I cannot click on the chevron to "Click to expand" either.
New Post
8/20/2014 12:30 AM

I am having the same problem as well.
Here are the JS errors I have screenshotted.

Does anyone know how this could be fixed by any chance?

DNN 7.3.2
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Uploading Profile Photo IssueUploading Profile Photo Issue

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