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Empower Your Online Community to Create Valuable Content.

Many areas of an online community are about quick comments, questions, and answers. But members also need more comprehensive information.

A community Wiki is an ideal way for members to collaborate on documenting community activities, projects, and knowledge.

Giving members a direct role in creating wiki content ensures that it is accurate, useful, and authoritative. And as a bonus, Wiki contributors are extremely engaged and influential in the community.

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Wiki feature in Evoq

Evoq Engage features to jump start a community Wiki started and keep it active.

 
tiered editing privileges

TIERED EDITING PRIVILEGES

Evoq Engage provides tiered editing privileges, so Wiki contributors are allowed a level of editing based on the experience and reputation points they’ve accumulated.

workflows

WORKFLOW AND APPROVAL

As with Evoq Content, the Wiki provides publishing workflow and approval, which routes content updates to designated reviewers for approval or rejection.

WYSIWYG editor

RICH TEXT EDITOR

Evoq Engage incudes a rich text editor for creating and editing content. The editor provides a range of text formatting and layout tools, including the insertion and re-sizing of images.

 
front page article

FRONT PAGE ARTICLE

The Front Page Article provides an overview of the Wiki and what is about, who maintains it, how to contribute, and more. The Front Page Article is managed solely by the community manager and cannot be edited or deleted by other users.

gamification

GAMIFICATION

The Wiki is fully integrated with Evoq Engage’s gaming mechanics engine, enabling community managers to assign experience and reputation points to Wiki actions such as editing an article or inserting a citation.

 

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Wikis give your online community a method to collaboratively document valuable knowledge.

wikis for community engagement
Cost-effectively create a valuable knowledgebase.

Allow your customer community to create and maintain detailed product information, at a lower cost than dedicated internal personnel.

Ensure information accuracy and credibility.

With the entire community providing checks and balances over wiki content, information is more accurate and trusted.

Increase community engagement and loyalty.

Wiki contributors have a strong commitment to the integrity of the content they create for the community. They are respected and influential within the community which personalizes their engagement.



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