Crowdsource Great Ideas From Your Customer Community.

Your customer community is a powerful focus group, available instantly and on-demand. Who better to suggest new products and services, or review emerging ideas, than your own customers? A branded customer community is a ready source of extremely valuable feedback from the people who know your organization best.

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Evoq Ideas feature

Evoq Engage gets your customers involved in generating tons of ideas.

 
improve ideation with gamification

GAMIFICATION

Establish a system of points, badges, and special privileges to reward members for submitting ideas. Members with popular ideas earn more points, and improve their reputation within the community.

MODERATION TOOLS

To ensure you get the very best ideas and identify clear winners, you can limit the number of votes permitted per member, set a cap on the number of ideas, or limit the timeframe for submitting.
ideation transparent results

ANALYTICS

Get an understanding of the type and number of ideas being generated by community members, voting trends, and most popular or least popular idea topics.
 

REAL-TIME Engagement

New ideas, votes, and status are always instantly updated and visible. Sharing results in progress gives members a sense of ownership and maintains their motivation.

LIVE ACTIVITY STREAM

Surfacing ideas in the live community activity stream gives them exposure to more community members, and increases their opportunity to be voted upon.
search for ideas submitted by the community

SEARCH & FILTER

Keyword tagging helps members quickly filter hundreds or thousands of ideas based on common descriptive terms. Predictive search also lets members uncover existing ideas to prevent duplicate entries.

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Easily and cost-effectively tap this source of customer insight to move your business forward.

Evoq Engage has enabled us to receive a wealth of tremendous ideas from our customers and from the wider community of facilities managers. We’ve already implemented a number of them.

DNN customer SchoolDude

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Improve and accelerate innovation.

Optimize product development with crowd-sourced ideas. Easily capture and curate feedback and run cost-saving focus groups.

Increase engagement and brand loyalty.

Members who feel they are impacting your business in a positive way are more engaged and are loyal brand advocates.

Read how SchoolDude blends website with online community, boosting key engagement metrics by 35% to 54%.

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