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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Assets page errorAssets page error
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1/22/2018 5:13 PM
 
Hello, I'm new to DNN and was trying to clean up the assets page. There were test sites folders showing up so I tried to delete them by going into FTP and deleting the folders Portals/1, Portals/1-System, Portals/2 and Portals/2-System. After I did that I got an error so I restored the folders from a backup. I am still getting an error though.

When I go to assets I get a popup with the very useful message "An error has occurred". At the top it says "There was an error retrieving your content. Please check your internet connection." When I open up the dev panel the XHR is returning a 500 error with the response {"Message":"An error has occurred."}.

When I load the request in a new tab and change the folderId param to 1 I get a valid response. The only error I'm getting is when folderId is -1, which seems to be the root folder.

/API/personaBar/assets/GetFolderContent?folderId=-1&startIndex=0&numItems=24&sorting=ItemName

What can I do to further debug this error? I wasn't able to find the error in any of the logs I found.

Thanks,
Mike
 
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