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HomeHomeUsing DNN Platf...Using DNN Platf...Performance and...Performance and...HTML Editor Manager missing !HTML Editor Manager missing !
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12/15/2017 6:26 PM
 
Hi, I am running DNN 9.1.1. When I go to Site Settings>> Site Behavior>> More and click on "Open HTML Editor Manager" , I get a "404 - File or Directory not found".

What do I need to do to restore the HTML Editor Manager in DNN 9 ?

Thanks, Tom
 
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12/21/2017 2:22 AM
 
what is the URL trying to load?

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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1/26/2018 10:41 PM
 
Thanks for the reply and sorry for the delay. It looks like its trying to load:
http://www.co.santa-cruz.ca.us/Host/HTMLEditorManager?portalid=undefined&portpopUp=true
Thanks
Tom
 
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1/30/2018 11:35 PM
 
I have another (intranet) installation of DNN9 which works fine.

I looked at both servers, they both have the HTMLEditorManager inside Admin folder, and they look identical in the file system
 
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2/7/2018 12:31 AM
 
this is very strange, you might need to use network protocol of development tools inside your browser to get the URL being called and the initial response.
please check DNN event log as well.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Performance and...Performance and...HTML Editor Manager missing !HTML Editor Manager missing !


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