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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...CAN'T LOG IN AS ADMINISTRATORCAN'T LOG IN AS ADMINISTRATOR
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2/3/2017 8:53 PM
 

Hi,

I have a big problem, I can't anymore log in as Administrator in my website.

I changed the username e password but later when I tried to log in again it give me this errore:

"an unexpected error ha occured".

Please help me, I need absolutely to log in my website.

What can I make??

 

The website is: www.sinurb.it

 

username: ***

password: ***

Alessandro

[moderator edit: removed username and password for security reasons. Please always make sure, not to use username as password!!!]

 
New Post
2/4/2017 3:41 PM
 
what did you change? Did you remove the original admin account?
Do you have access to the database - in this case please get details of the error from View vw_eventlog.
If you are having access to the file system, check log file in /portals/_default/logs.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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2/5/2017 1:43 PM
 
I changed the orginal admin account. I haven't the access to the database. I'm lost!!!
 
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