Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ... Index was outside the bounds of the array. Index was outside the bounds of the array.
Previous
 
Next
New Post
9/4/2016 11:57 PM
 

Site is down. 

System.Exception: Unhandled Error:  ---> System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
   at DotNetNuke.Entities.Users.UserController.GetCachedUser(Int32 portalId, String username)
   at DotNetNuke.HttpModules.Membership.MembershipModule.AuthenticateRequest(HttpContextBase context, Boolean allowUnknownExtensinons)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   --- End of inner exception stack trace ---
 
New Post
9/5/2016 4:21 AM
 
which authentication options did you enable?
Which DNN version are you running?
What was changed just before?
Are you able to solve it by recycling the application / IIS app pool?

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
9/5/2016 5:26 PM
 

We only using the default DNN authentication.

DNN 7.3.2

Before the client see the error. We have only a scheduled app recycle.

Yes, after we force the app recycle the site is back.  Our concern is how to prevent this kind of issue.

 

 
New Post
9/6/2016 3:37 AM
 
is this happening frequently?

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
2/28/2017 1:37 AM
 
We actually just got this error today and our version is 8.0.4. Was this bug actually fixed in the future version of DNN?
 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ... Index was outside the bounds of the array. Index was outside the bounds of the array.


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.

Content Layout

Subscribe to DNN Digest

Subscribe to DNN Digest

DNN Digest is our monthly email newsletter. It highlights news and content from around the DNN ecosystem, such as new modules and themes, messages from leadership, blog posts and notable tweets. Keep your finger on the pulse of the ecosystem by subscribing.  


Copyright 2017 by DNN Corp Terms of Use Privacy
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out