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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Notifications broken after moveNotifications broken after move
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2/20/2016 12:44 PM
 

 

I've moved my installation from one machine to another, and everything is working perfectly - except notifications. Previously, when a user registered, I would get a notification in the notifications area which I could interact with. Now, there are no notifications. The users can still sign up, but there is no notification. Also, I use a blog enging (EasyDNNNews) which works with the notification system, and there are no notifications generated that way, either (which did work before the move). When I look at the CoreMessaging_Messages table, I can see that there are no notifications after the move date. What can I do to troubleshoot this problem?
 
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2/21/2016 12:35 AM
 

I would start by checking your SMTP settings, did you change settings for the new server? Were you using a Local SMTP server before? 


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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2/27/2016 1:37 PM
 

 

The SMTP settings are fine. I get the test email without problems, and modules which use SMTP but not the notifications system work fine. Only the notifications are broken. It's not an SMTP problem - it's a problem with the actual notifications system.
 
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2/27/2016 10:11 PM
 
Anything in the "Event Viewer" about sending of messages?

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
3/6/2016 2:52 PM
 
In the event viewer, I don't see anything specific to messages or notifications, but do I see a log type of "New User" which shows the user information. Immediately afterward, I see a Module Load Exception with the following:
ModuleId:-1
ModuleDefId:-1
FriendlyName:ModuleControlSource:DesktopModules/Admin/Security/Register.ascx
AbsoluteURL:/Default.aspx
DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke
ExceptionGUID:0a5d1357-0b42-4d3d-a663-c6042a01b324
AssemblyVersion:7.4.1
PortalId:13
UserId:-1
TabId:516
RawUrl:/register.aspx?returnurl=http%3a%2f%2fkensingtonmanor.org%2fHome.aspx
Referrer:http://kensingtonmanor.org/register.aspx?returnurl=http%3a%2f%2fkensingtonmanor.org%2fHome.aspx
UserAgent:Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
ExceptionHash:YTxnP7y3gw2jpEJp0mPRlg==
Message:Object reference not set to an instance of an object.
StackTrace: InnerMessage:Object reference not set to an instance of an object.
InnerStackTrace:
   at DotNetNuke.Services.Mail.Mail.SendMail(UserInfo user, MessageType msgType, PortalSettings settings)
   at DotNetNuke.Entities.Modules.UserModuleBase.CompleteUserCreation(UserCreateStatus createStatus, UserInfo newUser, Boolean notify, Boolean register)
   at DotNetNuke.Modules.Admin.Users.Register.CreateUser()
Source:
FileName:
FileLineNumber:0
FileColumnNumber:0
Method:
Server Name: RD0003FF9AC41C

 
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