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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Update Buttons UnresponsiveUpdate Buttons Unresponsive
New Post
1/13/2016 2:43 PM

I am unable to resolve a problem that is preventing any of the Update buttons from responding. When I run the debugger in IE I'm getting this error: 'WebForm_DoPostBackWithOptions' is undefined. This is a recent problem only on our production server, the same site on our development server is not affected. When I inspect the Update button element I notice missing code when compared to the test site.

The code from the production site:

<a title="Update" class="dnnPrimaryAction" id="dnn_ctr387_ModuleSettings_cmdUpdate" href=' WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("dnn$ctr387$ModuleSettings$cmdUpdate", "", true, "", "", false, true))'>Update</a></li>

The code from the dev site:

<LI sizset="165" sizcache06695674871246398="28"><A id=dnn_ctr387_ModuleSettings_cmdUpdate title=Update class=dnnPrimaryAction href=' WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("dnn$ctr387$ModuleSettings$cmdUpdate", "", true, "", "", false, true))' jQuery17206370455627942873="100">Update</A>

The production site doesn't make any reference to the cache or jQuery. I have seen references online to turning off caching but I cannot Update any site configs due to this problem.

The site was working last month and there have not been any changes to IIS or the site since. Any help would be greatly appreciated.

New Post
1/13/2016 10:21 PM
How about when you run the page with Chrome's debugger? Same error message?

IE may be the culprit.
New Post
1/14/2016 9:17 AM
Same error in Chrome "Uncaught ReferenceError: WebForm_DoPostBackWithOptions is not defined"
New Post
1/14/2016 11:50 AM

Can you verify that your webresource.axd file is getting downloaded without an issue?  

That js function should live within a call to this handler.   It could be a problem with the .axd handler extension.

New Post
1/15/2016 9:15 AM

Thanks for the tip, it was the WebResource.axd Handler Mapping config. Somehow the Request Restrictions were set to invoke handler only if request is mapped to file, once that was unchecked the problem was resolved. The proper config is shown below.

Thanks again for the help.

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Update Buttons UnresponsiveUpdate Buttons Unresponsive

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