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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreproblem with the PayPal email address supplied by the seller. problem with the PayPal email address supplied by the seller.
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9/7/2015 5:02 PM
 

I installed DNN with DNN_Platform_07.04.01_Install.zip

then Extension DNNstore version Store_03.01.10_Install.zip  and added the modules.

During checkout MyDomain….com/My-Account/pageid/checkout I click on “confirm Order” with image https://www.paypal.com/en_US/i/bnr/ho... appearing above

Goes to checkout url= https://www.sandbox.paypal.com/us/cgi........ Error message

Your purchase couldn't be completed

Error Message

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.

Top of Form

Your purchase couldn't be completed

There's a problem with the merchant's PayPal account. Please try again later.

Bottom of Form

Setting

Allow Virtual Products:Checked SAME ERROR if unchecked

Store Email: matches PayPal

Use PayPal Sandbox: is checked

PayPal ID: ID is valid

PayPal Verification URL:= https://www.paypal.com/cgi-bin/webscr/ << the default

PayPal Payment URL:= https://www.paypal.com/cgi-bin/webscr/ << the default

I searched PayPal for portion of the error message & found no clue.

Thanks in advance for any assistance as to what that problem is.

 
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9/7/2015 6:14 PM
 

With different search words found http://www.dnnsoftware.com/forums/thr...

In step 1 www.developer.paypal.com  Sign Up goes to https://www.paypal.com/signup/account  option for personal or Business & I am using a Business Std Acct NOT a Pro

Now is PRO required to do Step 2?

 
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9/7/2015 6:15 PM
 

Hi Lee,

You encounter this error probably because the email address you entered in the PayPal ID field is not the one you have to use with your sandbox account. Paypal require to create specials sandbox seller AND client accounts to test your store when using the sandbox mode. Please read the PayPal documentations at: https://developer.paypal.com/docs/cla... and more specifically the one about sandbox: https://developer.paypal.com/docs/cla...

Moreover, you HAVE to be connected with your sandbox seller account inside the SAME browser when you simulate a client payment!

When you want to test your Store configuration with the sandbox mode, you should NOT use your real PayPal account. Again, this is a PayPal requirement, not one from the Store module. This can be a little disappointing but this is how PayPal sandbox works!

Gilles


We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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9/12/2015 1:11 PM
 

Thanks Gilles:

I found the PayPal sandbox screens very difficult to get both setup.

So I fell back to a process one would eventually use of setting the price at $1 & run a real transaction.

 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreproblem with the PayPal email address supplied by the seller. problem with the PayPal email address supplied by the seller.


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