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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...update to user account settings fails.update to user account settings fails.
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8/31/2015 9:21 PM
 

"DotNetNuke.Services.Exceptions.ModuleLoadException: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. ---> System.Data.SqlClient.SqlException: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.SqlInternalConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlDataReader.TryHasMoreRows(Boolean& moreRows) at System.Data.SqlClient.SqlDataReader.TryReadInternal(Boolean setTimeout, Boolean& more) at System.Data.SqlClient.SqlDataReader.Read() at System.Data.SqlClient.SqlCommand.CompleteExecuteScalar(SqlDataReader ds, Boolean returnSqlValue) at System.Data.SqlClient.SqlCommand.ExecuteScalar() at PetaPoco.Database.ExecuteScalar[T](String sql, Object[] args) at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteScalar[T](String connectionString, CommandType type, Int32 timeout, String sql, Object[] args) at DotNetNuke.Data.SqlDataProvider.ExecuteScalar[T](String procedureName, Object[] commandParameters) at DotNetNuke.Data.DataProvider.GetDuplicateEmailCount(Int32 portalId) at DotNetNuke.Entities.Users.UserController.GetDuplicateEmailCount() at DesktopModules.Admin.Portals.SiteSettings.UpdatePortal(Object sender, EventArgs e) --- End of inner exception stack trace ---"

 

Can some one please explain this error and suggest how I might resolve it?

DNN 7.4.1

 
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9/1/2015 4:05 AM
 
you seem to try identifying users by email address, but there are two users with same email address.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/1/2015 4:20 PM
 

Thank you for your response Sebastian, but actually what I'm trying to do is make a change under the 'User Account Settings' tab in admin > site settings.

Specifically, I'm trying to enable captcha on the registration form but I check the appropriate box (I've tested this, doesn't matter what setting I try to alter), click update and this error message appears and the change does not get saved.

 
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9/1/2015 7:31 PM
 
there seem to be a setting not appropriate and according to the error message, you enabled identification by email address and the check for uniqueness fails upon save.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/1/2015 10:38 PM
 
Sorted. Thanks Sebastion
 
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