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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot delete cache files. Locked?Cannot delete cache files. Locked?
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3/13/2015 11:16 AM
 

I noticed in event log that I am having daily error from the scheduler, while trying to delete cached files. When I am deleting them from Host Settings > Clear Cache, I am not getting an error, however it does not delete them, at least not all. Today I had a problem with the HTML Module, where I was changing the content, and in Edit Mode was correct, but in View mode, it was the old one. So I tried to delete older versions and got the same error as I get from the scheduler.

Error: is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Deleted 0 files, however, some files are locked. Could not delete the following files: C:\ST-Online.Net.7.DEV\Portals\0-System\Cache\Pages\191_677BFE887188238BB6BE7C43105E786B2EF138586890D2749C6412D366DEB575.attrib.resources;C:\ST-Online.Net.7.DEV\Portals\0-System\Cache\Pages\191_677BFE887188238BB6BE7C43105E786B2EF138586890D2749C6412D366DEB575.data.resources; ---> System.IO.IOException: Deleted 0 files, however, some files are locked. Could not delete the following files: C:\ST-Online.Net.7.DEV\Portals\0-System\Cache\Pages\191_677BFE887188238BB6BE7C43105E786B2EF138586890D2749C6412D366DEB575.attrib.resources;C:\ST-Online.Net.7.DEV\Portals\0-System\Cache\Pages\191_677BFE887188238BB6BE7C43105E786B2EF138586890D2749C6412D366DEB575.data.resources; at DotNetNuke.Services.ModuleCache.FileProvider.Remove(Int32 tabModuleId) at DotNetNuke.Entities.Modules.ModuleController.SynchronizeModule(Int32 moduleID) at DotNetNuke.Modules.Html.EditHtml.OnVersionsGridItemCommand(Object source, GridCommandEventArgs e) --- End of inner exception stack trace ---


When I tried to delete the files manualy, I had no issues.

 
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3/14/2015 6:12 AM
 
please check file System permissions, most likely the ASP.NET user, configured in your IIS App Pool is missing permission.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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3/16/2015 3:56 AM
 

I do not think this is the case... In the specific folder, I ever tried "Everyone -  Full Control" and still have the same behaviour.

 
New Post
3/16/2015 10:05 AM
 
other chance is a background process accessing the files, e.g. a virus scan or backup software.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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4/20/2015 10:45 AM
 

Still having the same problem, and now the site is on a production server. Site is running with IIS Worker Process and as I wrote before, folder "Cache" has Everyone > Full Control access.

 

AssemblyVersion:7.3.2

PortalID:0

UserID:-1

UserName:

ActiveTabID:57

ActiveTabName:Home

RawURL:/

AbsoluteURL:/default.aspx

UserAgent:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:6e38bcfa-e617-4ae4-975e-e07c029cb2ba

InnerException:Access to the path 'C:\ST-Online.Net.7\Portals\0-System\Cache\Pages\167_677BFE887188238BB6BE7C43105E786B2EF138586890D2749C6412D366DEB575.attrib.resources' is denied.

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:System.IO.__Error.WinIOError

StackTrace:

Message:

System.UnauthorizedAccessException: Access to the path 'C:\ST-Online.Net.7\Portals\0-System\Cache\Pages\167_677BFE887188238BB6BE7C43105E786B2EF138586890D2749C6412D366DEB575.attrib.resources' is denied.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)

   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize)

   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding)

   at System.IO.File.WriteAllLines(String path, String[] contents)

   at DotNetNuke.Services.ModuleCache.FileProvider.SetModule(Int32 tabModuleId, String cacheKey, TimeSpan duration, Byte[] output)

 
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