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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Password Reset Link Comes Up 404...Password Reset Link Comes Up 404...
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1/14/2015 3:26 PM
 
Hello,

I just started noticing this since upgrading to 7.3.4. When a Password Reset email is sent to a registered user, the URL in the email comes up 404. The path is correct and if I removed the query strings from the URL it goes to the Default.aspx page just fine. It's just when the the "ctl" and "resetToken" are added that there is a problem. Has anybody else experienced that?

Thanks,

John
 
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1/19/2015 6:33 PM
 
that suggests the password reset control is no longer registered - try running the following sql to verify it's still there : SELECT * FROM [ModuleControls] where controlkey = 'PasswordReset'

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1/20/2015 8:57 AM
 
Hello Sir, thank you for the reply. It appears the module is there.

The query yields the following result:

870 PasswordReset PasswordReset Admin/Security/PasswordReset.ascx -1 0

NUZZI
 
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1/21/2015 2:58 PM
 
not sure what it might be then -is your site public, can I test against it (i.e. can you message me the details)

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1/21/2015 3:01 PM
 
Yes, it is public. The site is: http://www.hypack.com.

Thank You.
 
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