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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Problem on sending Email when you change Domain of portal!Problem on sending Email when you change Domain of portal!
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9/3/2014 4:37 AM
 

Hi all

When e make a client website, we make it on Temporary sub-domain of our domain. after finish it we change old website domain to new portal. we change alias and Host Email and host SMTP server setting.

In following example we change ecb.ir to greenwood.ae and we change [email protected] to [email protected] but look at following error:

But Email not send because this Event Log exception error:

AssemblyVersion:7.3.2

PortalID:0

PortalName:Green Wood General Trading Co. L.L.C

UserID:-1

UserName:

ActiveTabID:55

ActiveTabName:Home

RawURL:/en-us/Register?returnurl=http%253a%252f%252fgreenwood.ae%252fen-us%252f&popUp=true

AbsoluteURL:/Default.aspx

AbsoluteURLReferrer:http://greenwood.ae/en-us/Register?returnurl=http%253a%252f%252fgreenwood.ae%252fen-us%252f&popUp=true

UserAgent:Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0 AlexaToolbar/alxf-2.21

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:d1039a6f-f10a-4290-b62b-db9450b6a6bb

InnerException:Mailbox unavailable. The server response was: 5.7.1 Sender rejected: [email protected] is not a valid from address

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:System.Net.Mail.MailCommand.CheckResponse

StackTrace:

Message:

System.Net.Mail.SmtpException: Mailbox unavailable. The server response was: 5.7.1 Sender rejected: [email protected] is not a valid from address 
   at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
   at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding bodyEncoding, IEnumerable`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL)

Source:

Server Name: ecb

 

 
New Post
9/3/2014 4:50 AM
 
Armin,

this is not a DNN issue, but a problem with the mail server configuration - it seems that it does not allow this sender address, most propably for spam fighting reasons.

You should either change the host's email address (in the host settings and in the host user's profile!) or set up some relay for the sending (web)server in the SMTP server.

Happy DNNing!
Michael

Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
New Post
9/3/2014 6:39 AM
 

I found this problem.

When We change Domain name and all admin/hist settings for new domain name, It's not enough  for sending email to clients when they register on our website.

You have to change SuperUser Account (host) User same as host email. if you forget to change host account email address, the email never send to clients....

 

 
New Post
9/3/2014 6:43 AM
 

Yes Micheal

You're right, either email of host user and email of host setting should be same. this was problem. :)

thanks

 
New Post
9/3/2014 7:06 AM
 
it is not the superuser's email address, but the email of the administrator, specified in Admin > SiteSettings (edit email in Admin > User Accounts)

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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