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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot Update Passwords in DNN 7.3.2Cannot Update Passwords in DNN 7.3.2
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9/2/2014 4:25 AM
 

Hi All,

I am running DNN 7.3.2. When I try to update a password as Host or Admin, I get the following message:

"There was an error setting the password. The password has not been changed."

I was getting the same error on DNN 7.2.2 (hence the upgrade). I am not getting an error message in the event viewer so I have no additional information.

I see that this was a problem on earlier versions? Does anyone have a solution?

Thanks,
Ryan

 

 
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9/3/2014 8:21 AM
 

I'm also having this problem.

 
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9/3/2014 2:29 PM
 
Hi Lisa,

It seems that the issue is related to password history tracking. I was able to fix the problem by disabling this feature.

Host > Host Settings > Advanced Settings > Membership Management

Then deselect "Enable password history".

Let me know if this works for you.
 
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9/4/2014 8:22 AM
 

Yes, it sure did. Thanks!

 
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9/4/2014 8:47 AM
 
Please make sure, this issue is logged at support.dnn-software.com, thank you.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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