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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Unlock password throws an excepitonUnlock password throws an excepiton
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8/1/2014 3:20 PM


We are using DotNetNuke software since long time in our live project. We use DotNetNuke 5.6.1 version. Since last couple of month, we noticed that application throws an exception during reset password functionality if user is locked out.

Here is the implemented logic:

1. If user is locked out, call UserController.UnLockUser API
2. Call DataCache.ClearUserCache
3. UserController.GetPassword
4. UserController.ChangePassword

It fails while calling GetPassword and throws exception below:


 Type = System.Web.Security.MembershipPasswordException

 Message = The user account has been locked out.

 StackTrace =    at System.Web.Security.SqlMembershipProvider.GetPassword(String username, String passwordAnswer)

   at System.Web.Security.MembershipUser.GetPassword()

   at DotNetNuke.Security.Membership.AspNetMembershipProvider.GetPassword(UserInfo user, String passwordAnswer)

   at DotNetNuke.Entities.Users.UserController.GetPassword(UserInfo& user, String passwordAnswer)

Interestingly, when we reset IIS or recycle application pool, it works fine.

Any help would be appreciated.




New Post
8/2/2014 8:23 AM



first I moved your thread to the right Forum, about your question or Problem have nothing to do with the DNN Forum module.

You used an old and obsolete Version of DNN.  There will no fixed comming out for it. 


For your Problem check if anything of the Windows Server was updated (security fixes Hotfixes, patches).  Check if the Maschine key is still the same as after Installation.  Check if still all Connection strings are set well.  Check Database if you have still mapped with your SQL user Login Name, and the database permissions are correct.  Check if database is on read only mode.

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Unlock password throws an excepitonUnlock password throws an excepiton

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