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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Deleting unauthorised users causes an error in languages other than EnglishDeleting unauthorised users causes an error in languages other than English
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7/16/2014 6:02 AM
 

I'm having issues with phony user registrations and a a still harder time trying to get rid of them since my DNN installation throws an error each time I try to mass delete unauthorised users.

By reading other threads I realised it probably has to do with the incorrect format of the subject resource string but I can't find where the EMAIL unregister user subject resource string is at!!!

Any idea where it could be?

Is there a logical and easy way to find out where a particular resource string is located?? Each time I have to localise modules I go bonkers trying to find where that particular string I would really like to translate is.

Is there a way to understand where the resource file might be by looking at the exception message thrown?

Errore: User Accounts non è al momento disponibile. DotNetNuke.Services.Exceptions.ModuleLoadException: The specified string is not in the form required for a subject. ---> System.ArgumentException: The specified string is not in the form required for a subject. at System.Net.Mail.Message.set_Subject(String value) at DotNetNuke.Services.Mail.Mail.SendEmail(String fromAddress, String senderAddress, String toAddress, String subject, String body) at DotNetNuke.Entities.Users.UserController.SendDeleteEmailNotifications(UserInfo user, PortalSettings portalSettings) at DotNetNuke.Entities.Users.UserController.DeleteUser(UserInfo& user, Boolean notify, Boolean deleteAdmin) at DotNetNuke.Entities.Users.UserController.DeleteUnauthorizedUsers(Int32 portalId) at DotNetNuke.Modules.Admin.Users.UserAccounts.DeleteUnAuthorizedUsers() --- End of inner exception stack trace ---

Any timely help will be greatly appreciated

 
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7/16/2014 6:30 AM
 

Update... I'm officially puzzled :/

One of my portals - that has English as a Default language - does not experience the problem.

Other portals having English as one of their languages have the problem. I tried to work around the problem by activating English on one of my Italian only portals but the exception was there even when I tried to delete the unregistered users using the English localization.

I'd rather not got through the tedious task of deleting hundreds of fake spam users one by one... AGAIN!!!!

Is there a way to bypass the interface and delete users according to creation date with a SQL query or stored procedure??

Looked for one yesterday but only got lots of "noise"

HELP please!

 

 
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7/16/2014 9:01 AM
 
Update 2
Looks like I solved it. Looked through the .resx files on my DNN installation. Opened a couple of GlobalResources-it-IT.resx files and found what I was looking for, that is the EMAIL_USER_UNREGISTER_SUBJECT.Text data name.
Simply moved the on the same line and deleted the excess carriage return et voila.

Is there a laymen's guide to understanding the exception messages DNN throws somewhere?
Would be nice if us plain and simple human beings could make some sense of them instead of simply looking at them in awe.

Thanks
 
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7/17/2014 3:24 AM
 
this sounds like an issue in the language pack applied to your website, did you make sure in Host > Extensions on 2nd tab, that you are having latest version installed (DNN7 only)?

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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