Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Tab Expansion Error on Site Settings Tab Expansion Error on Site Settings
Previous
 
Next
New Post
6/23/2014 6:44 PM
 

Using DNN 7.2.2

The tabs on Site Settings do not collapse, they are presented as one page.

Click the black arrow to collapse I get this error in IE 11:

Forbidden

You do not have permission to access this document.

In Firefox no error is presented, the page does nothing.

If I click a tab (Basic Settings, Advanced Settings, User Account Settings, Style Sheet Editor), the page refreshes to the proper section of the page.

No errors are recorded in the Event Viewer

Tabs in page settings, module settings and host settings work okay, the problem is only on the Site Settings page.

There are no other modules on the Site Settings page and the error occurs regardless of the skin.

What else could this be?

Thanks.

 
New Post
6/24/2014 4:45 PM
 
Sounds like a CSS issue?
If you have no 3rd party skin loaded do you get the same behavior?
Have you tried dumping cache/cookies from IE11 ?
As Host user have you cleared the cache and recycled the App Pool via the Tools drop down?

I am unable to reproduce this behavior in Platform 7.2.2 using the Default or 3 of the top 10 skins of the last 2 months

Ken Grierson
DotNetNuke Corporation
Test Lead
 
New Post
6/24/2014 4:56 PM
 

Hi Ken,

Thanks for responding. 

We have a third party skin, however when I switch from that skin to one of the default DNN skins the problem remains.

I've cleared the application's cache and recycled the app pool with no result.

Also cleared cache of Fire Fox browser and IE browser.

I still get the error in IE.

There is no error in Fire Fox... but the collapse/expand doesn't work... there is no error reported. 

This is a site that was upgraded from DNN 6.2... and prior to that I believe 5.6.8.

 
New Post
6/24/2014 5:34 PM
 
I'll try an upgrade from 5.6.8 through to 6.2.8 and then to 7.2.2 via the recommended upgrade path

Ken Grierson
DotNetNuke Corporation
Test Lead
 
New Post
6/24/2014 6:07 PM
 
I'm sorry you mis-understood... the site has already been updated to 7.2.2.
 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Tab Expansion Error on Site Settings Tab Expansion Error on Site Settings


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.

Content Layout

Subscribe to DNN Digest

DNN Digest is our monthly email newsletter. It highlights news and content from around the DNN ecosystem, such as new modules and themes, messages from leadership, blog posts and notable tweets. Keep your finger on the pulse of the ecosystem by subscribing.  


Copyright 2017 by DNN Corp Terms of Use Privacy
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out