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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Account Registration Module Is MissingAccount Registration Module Is Missing
New Post
4/21/2014 10:32 PM

Hi.  I have a DNN 7.2.1 site where the "Account Registration" module is missing from the "Add Module" drop down list.  Yes, I made sure to select "All Categories"!

The interesting thing is that if I go to Host -> Extensions -> Modules, the "Registration" 7.1.0 extension is listed.

I have another DNN 7.2.1 installation where the "Account Registration" module is available in the drop down list as expected.  So I took the opportunity to compare the registration-related records in the following tables between both DNN installations:

  • DesktopModules
  • ModuleDefinitions
  • ModuleControls

I can't find any differences between the two DNN installations!  Yet one shows the "Account Registration" module and one does not.  What gives?!

One more point of interest is that both sites have been upgraded several generations over the years.

Has anyone else experienced this?  Does anyone have any ideas?


See Ya! Van
New Post
4/22/2014 3:35 AM
Accepted Answer 
please check portaldesktopmodules table as well

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group   European Network of DotNetNuke Professionals

Speed up your DNN Websites with TurboDNN
New Post
4/22/2014 10:02 AM

Thank you, thank you, thank you, Sebastian!  That was exactly the "shot in the arm" that I needed!

I checked the PortalDesktopModules table, and sure enough, no record existed for the Registration module.  How is it that I've been working with DNN all of these years, and I've never noticed the PortalDesktopModules table before?!!


Anyway, in case anyone else experiences the same symptom, here's the solution that worked for me.

Gather the necessary information required to create the record in the PortalDesktopModules table:

  • What's your PortalID?  In my case, it was 0.
  • What's your UserID? In my case, it was 25552.
  • What's the DesktopModuleID for the registration module?
    • Run the following query to find out: SELECT DesktopModuleID FROM DBName.dbo.DesktopModules WHERE FriendlyName = 'Account Registration'
    • In my case, DesktopModuleID = 199


Next, build and run the following T-SQL INSERT statement to create the missing record in the PortalDesktopModules table:

  • INSERT INTO DBNAME.dbo.PortalDesktopModules (PortalID, DesktopModuleID, CreatedByUSerID, CreatedOnDate, LastModifiedByUserID, LastModifiedOnDate)
    Values (0, 199, 25552, GetDate(), 25552, GetDate())

At this point, the "Account Registration" module should now be available in the Modules drop down list.


I got a little ahead of myself, though.  Before going through the shenanigans above, you'll want to test and see if your portal has a record for the "Account Registration" module in the PortalDesktopModules.  To do so, run the following query.  If it returns a row, the record exists.  You'll need to determine your PortalID , first.

SELECT PDM.PortalDesktopModuleID
FROM DBName.dbo.DesktopModules AS DM
INNER JOIN DBName.dbo.PortalDesktopModules AS PDM
ON DM.DesktopModuleID = PDM.DesktopModuleID
WHERE (DM.FriendlyName = 'Account Registration') and (PortalID = 0)

Thanks again, Sebastian!  I owe you a brewski at the next DNN event!

See Ya!

See Ya! Van
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Account Registration Module Is MissingAccount Registration Module Is Missing

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