Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Problem with Contact FormsProblem with Contact Forms
Previous
 
Next
New Post
2/17/2014 12:28 PM
 

Hello everyone- 

I am having a problem configuring my contact forms on my NEW DNN7 development site. I get the following message despite my SMTP settings being set up exactly the way I have 1,000 other times. I've never had this issue before and I am doing exactly the same steps. Any advice is appreciated. 


"Bad sequence of commands. The server response was: This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server."


I tested the SMTP settings and got the green "email sent successfully" message and still my contact form spits out this message. you can view a screenshot of my configuration here- 

Thanks in advance for any advice- 

 
New Post
2/17/2014 3:00 PM
 
This needs configuration of your smtp server. When you are testing, you are probably testing with an address that is local to the smtp server, so it will allow that. Apparently, the smtp server requires extra authentication if you want to send to external addresses.

Erik van Ballegoij, Former DNN Corp. Employee and DNN Expert

DNN Blog | Twitter: @erikvb | LinkedIn: Erik van Ballegoij on LinkedIn

 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Problem with Contact FormsProblem with Contact Forms


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.

Content Layout

Subscribe to DNN Digest

DNN Digest is our monthly email newsletter. It highlights news and content from around the DNN ecosystem, such as new modules and themes, messages from leadership, blog posts and notable tweets. Keep your finger on the pulse of the ecosystem by subscribing.  


Copyright 2017 by DNN Corp Terms of Use Privacy
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out