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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Users Can Not Restet PasswordUsers Can Not Restet Password
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11/26/2013 5:40 PM
 

Hello,

I recently set up a DNN site and am attempting to add administrators. I have two problems:

1)they do not get the email notification.

2)When they try to reset their password the get “Reset Password option is currently unavailable.”

 How do I rectify this?  I can see I am not the only one with the problem, but it seems there no solutions.

Thank you

~Scott
 
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11/27/2013 2:36 AM
 
Which DNN version are you running?
Are you using English or another language?

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/27/2013 9:40 AM
 

Enlish. 7.1.2

I'm so stumped. This is only a test site so I am concerned that I am running across this already. It shows so much promise, I hope someone can help.

 
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11/28/2013 3:16 AM
 
please check user registration settings in Admin > Site Settings. There should be an option to enable admin notifications.
can you post, how a reset link looks like in your configuration?
is it a new install or an upgraded site?

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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12/5/2013 11:09 AM
 
Sebastian Leupold wrote:
please check user registration settings in Admin > Site Settings. There should be an option to enable admin notifications.
can you post, how a reset link looks like in your configuration?
is it a new install or an upgraded site?

 I can not find any fields to enable admin notifications. Can you be more specific?

Here is what I get when I try to reset the password:  http://i44.tinypic.com/35lt1es.png

This is a new install.

 

Thank you.

 
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