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7/28/2013 12:48 PM
 

Hello,

Im Working with : DNN7 : DotNetNuke Version: 07.00.06

1/ I have 2 forms which are correctly sending the emails (One with dnnquickform and the other with AJAX Email Module)
Both are sending html emails normaly.

But, when i try to use the re-sending password (if i forget it) with the login popup, i receive :

- The green confirmation text that the email will be shortly sended

- In fact, The confirmation email is not sended

- On the Admin/Events Viewer Tab, i see that (at the same time):

  • a Red exception 18:04:20 InnerException: Bad sequence of commands. The server response was: This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server. / FileName: / FileLineNumber: 0 /FileColumnNumber: 0 / Method: System.Net.Mail.RecipientCommand.CheckResponse / StackTrace: / Message: System.Net.Mail.SmtpException: Bad sequence of commands. The server response was: This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server. at System.Net.Mail.RecipientCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding bodyEncoding, IEnumerable`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL)

  • a Green validation18:04:20 Password Sent Success Test02

I dont know what's happen and how to solve my settings for these system sendings ?

2/ what is the difference between the 2 settings tabs : 

Admin/AdvancedSettings/SMTP Server
and 
       Host/HostSettings/SMTP Server Settings

Regards Michel

France

 
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7/28/2013 2:06 PM
 

Hi Michel,

Your E-Mail Setting on Host Settings are not valied with your E-Mail-Server configuration.  The E-Mail Server Needs Authentication, and authenticate with the Login you have set up in your Host Settings! 

Check your SMTP Setting in Host Settings on your DNN instance and your Mail Server configuration!

 

 

 
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7/29/2013 2:33 AM
 

Ok, But then if the smtp params are not correct : why the 2 forms (i said above) are sending emails correctly ?

Th pb is just with the password return email

Cdlt Michel

 
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7/29/2013 4:11 AM
 
I am not Aware of the 3rd Party modules.  Could it be they have it's own mail server access settings?
 
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7/31/2013 2:48 AM
 

Hello,

I move a little more about this problem and perhaps this will give a possible solution :

- When i add new users with an email ending by the domain name (like [email protected])

the system emails are working (Services New User Registration and alsow Services Password Reminder)

- But when a user email not ending by the domain name, no system emails are sending ( seen at the first thread / message above)

can it evolve this topic ?

Thanks, Michel - France

 

 
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