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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't add new Web page or Tab to my DNN SiteCan't add new Web page or Tab to my DNN Site
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7/8/2013 10:18 PM
 
Hi,

I get the following error when attempting to add a new Web page or tab to my DNN 6.2.3 site:

Page Error Message:

Error: is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.FileSystem.FolderManager.GetFolders(Int32 portalID, String permissions, Int32 userID) at DotNetNuke.Services.FileSystem.FolderManager.GetFileSystemFolders(UserInfo user, String permissions) at DotNetNuke.Modules.Admin.Tabs.ManageTabs.InitializeTab() at DotNetNuke.Modules.Admin.Tabs.ManageTabs.BindTab() at DotNetNuke.Modules.Admin.Tabs.ManageTabs.OnLoad(EventArgs e) --- End of inner exception stack trace ---

From Event Log:
System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(SqlConnection connection, SqlTransaction transaction, CommandType commandType, String commandText, SqlParameter[] commandParameters, SqlConnectionOwnership connectionOwnership) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.GetFoldersByPortalAndPermissions(Int32 PortalID, String Permissions, Int32 UserID) at DotNetNuke.Services.FileSystem.FolderManager.GetFoldersByPermissionSortedCallBack(CacheItemArgs cacheItemArgs) at DotNetNuke.Common.Utilities.DataCache.GetCachedDataFromRuntimeCache(CacheItemArgs cacheItemArgs, CacheItemExpiredCallback cacheItemExpired)
Source:

 
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7/8/2013 11:05 PM
 
I would start by checking with your hosting provider to see what is up with your database server.

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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7/8/2013 11:10 PM
 
Thanks, Chris. Yes, they said the culprit is most likely the DigArticle module, since it is not properly closing connections made with the SQL Server.

Make sense to you?

Will
 
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7/16/2013 4:33 AM
 
please check with digArticle manufacturer, whether they may provide you with an upgrade.

Cheers from Germany,
Sebastian Leupold (Microsoft MVP)

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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