Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...File manager is like disabledFile manager is like disabled
Previous
 
Next
New Post
7/4/2013 7:11 AM
 

Hi,

I have this strange behavior. Can you help?

In a html editor,  whant to choose a document,from the file manager. But the file manager looks like disabled, and no files appears. Image manager is fine, and also files manager from admin / files manager. So this is just from the html editor.

Each time I have an error in the log viewer:

AssemblyVersion: 6.2.7

PortalID: 0

PortalName: CCAE - Communauté de Communes des Andelys et de ses Environs

UserID: 1

UserName: host

ActiveTabID: 63

ActiveTabName: Accueil

RawURL: /DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx?tabid=63&DialogName=DocumentManager&UseRSM=true&Skin=Default&Title=Gestionnaire+de+document&doid=462bdcdb-bba5-444a-9555-df60b1244c25&dpptn=

AbsoluteURL: /DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx

AbsoluteURLReferrer: http://www.ccae.fr/DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx?tabid=63&DialogName=DocumentManager&UseRSM=true&Skin=Default&Title=Gestionnaire%20de%20document&doid=462bdcdb-bba5-444a-9555-df60b1244c25&dpptn=

UserAgent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.116 Safari/537.36

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: f573ff98-f017-4c52-8a35-56ab35edc591

InnerException: Impossible de terminer l'opération. Une erreur inconnue s'est produite. /Portals/0/Documents

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.AddChildDirectoriesToList

StackTrace:

Message: DotNetNuke.Providers.RadEditorProvider.FileManagerException: Impossible de terminer l'opération. Une erreur inconnue s'est produite. /Portals/0/Documents ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.AddChildDirectoriesToList(DirectoryItem[]& radDirectories, Boolean recursive, Boolean loadFiles) at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.GetDirectoryItemWithDNNPermissions(String path, Boolean loadFiles) at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.ResolveRootDirectoryAsTree(String path) --- End of inner exception stack trace ---

Source:

Nom du serveur:ns395501

 

Thanks for your help

 
New Post
7/4/2013 11:43 AM
 
If that can help, I tried to find a solution, and in the error, it show this path: /Portals/0/Documents

But this folder doesn't exist.

I have no idea where it goes to search this folder
 
New Post
7/4/2013 11:47 AM
 

I create the folder Documents, and it works again.

But it goes to this folder directly, and I would like to open the file manager to the root /Portals/0/

 
New Post
7/5/2013 12:19 PM
 
Check the Document Manager settings in Host, HTML Editor Configuration. A path was probably set on this.
 
New Post
7/5/2013 12:33 PM
 

Thanks for your answer. That was the right one. I didn't know there were some paths over ther.

 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...File manager is like disabledFile manager is like disabled


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.

Content Layout

Subscribe to DNN Digest

DNN Digest is our monthly email newsletter. It highlights news and content from around the DNN ecosystem, such as new modules and themes, messages from leadership, blog posts and notable tweets. Keep your finger on the pulse of the ecosystem by subscribing.  


Copyright 2017 by DNN Corp Terms of Use Privacy
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out