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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...File manager is like disabledFile manager is like disabled
New Post
7/4/2013 7:11 AM


I have this strange behavior. Can you help?

In a html editor,  whant to choose a document,from the file manager. But the file manager looks like disabled, and no files appears. Image manager is fine, and also files manager from admin / files manager. So this is just from the html editor.

Each time I have an error in the log viewer:

AssemblyVersion: 6.2.7

PortalID: 0

PortalName: CCAE - Communauté de Communes des Andelys et de ses Environs

UserID: 1

UserName: host

ActiveTabID: 63

ActiveTabName: Accueil

RawURL: /DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx?tabid=63&DialogName=DocumentManager&UseRSM=true&Skin=Default&Title=Gestionnaire+de+document&doid=462bdcdb-bba5-444a-9555-df60b1244c25&dpptn=

AbsoluteURL: /DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx

AbsoluteURLReferrer: http://www.ccae.fr/DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx?tabid=63&DialogName=DocumentManager&UseRSM=true&Skin=Default&Title=Gestionnaire%20de%20document&doid=462bdcdb-bba5-444a-9555-df60b1244c25&dpptn=

UserAgent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.116 Safari/537.36

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: f573ff98-f017-4c52-8a35-56ab35edc591

InnerException: Impossible de terminer l'opération. Une erreur inconnue s'est produite. /Portals/0/Documents


FileLineNumber: 0

FileColumnNumber: 0

Method: DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.AddChildDirectoriesToList


Message: DotNetNuke.Providers.RadEditorProvider.FileManagerException: Impossible de terminer l'opération. Une erreur inconnue s'est produite. /Portals/0/Documents ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.AddChildDirectoriesToList(DirectoryItem[]& radDirectories, Boolean recursive, Boolean loadFiles) at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.GetDirectoryItemWithDNNPermissions(String path, Boolean loadFiles) at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.ResolveRootDirectoryAsTree(String path) --- End of inner exception stack trace ---


Nom du serveur:ns395501


Thanks for your help

New Post
7/4/2013 11:43 AM
If that can help, I tried to find a solution, and in the error, it show this path: /Portals/0/Documents

But this folder doesn't exist.

I have no idea where it goes to search this folder
New Post
7/4/2013 11:47 AM

I create the folder Documents, and it works again.

But it goes to this folder directly, and I would like to open the file manager to the root /Portals/0/

New Post
7/5/2013 12:19 PM
Check the Document Manager settings in Host, HTML Editor Configuration. A path was probably set on this.
New Post
7/5/2013 12:33 PM

Thanks for your answer. That was the right one. I didn't know there were some paths over ther.

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...File manager is like disabledFile manager is like disabled

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