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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Questions/Assistance/Host and Admin problems/New to the programQuestions/Assistance/Host and Admin problems/New to the program
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5/18/2013 2:06 AM
 

The title might confuse as the question will aswell.

I work at a hotel in sweden where currently i wanted to remake our website from scratch. Since i have only been working here for 4 years i'm not sure how everything works. Been looking around for hours of hours on websites to find out HOW to change skins and build my own to put in to OUR server.

The problem with this is we do not have the host account. We only have 2x admin accounts and our host account is someones who left the job about 10-15 years ago so we can't get that in hand. Asked on Customer service but they told me to go here to share my info. I will link what i wrote to them and hopefully someone can explain and help me with this problem. Thank you!

"Hello DNN,

We had our website ¤¤¤¤¤¤¤.se for a very long time and no one is exactly sure who to contact cause some started new jobs and so on. i’v been looking around A LOT myself to find what we have and everything leads to your dnn website. So basicly what I want to do is changing skin. Remake from scratch or a freedownload skin to remake. It dosen’t seem that we have all the options that’s needed to install a new skin. If I log in to our site I find Admin options but not Host. Also how does the DNN program work?
Are we already registrerd to any DNN program (your server)?"

"Hello again and thank you so far!

 Since this was made LONG ago and I did’t work here back then I’m still not sure how everything is built up. How do I find the database and the video I found show that I shall be on some website to do some changes. When I am on our site trying to promote the new user I made I can only promote to Admin or subscriber. INVID company made this website for us LONG ago and the person who made it left the company so all info ex was forgotten so that is why I need the host to be able to change every skin and remake everything."

 
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5/18/2013 6:13 AM
 
There is a trick how to get the host account back, see here:
http://www.deutschnetnuke.de/AboutDot...

Best wishes
Michael

Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
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5/18/2013 9:54 AM
 

Thank you for ur answer.

How do i find the database? Do i need the program that DNN provide or is it some link/base on "our website" if so how do i find it?

Best regards

 
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5/20/2013 12:31 PM
 
Check the connection strings in the file "web.config" - or don't you have any access to the server where the site runs?

Best wishes
Michael

Michael Tobisch
DNN★MVP
dnn-Connect.org - The most vibrant community around the DNN-platform
 
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5/21/2013 1:15 AM
 

Thank you.

Well i just got the host account info but i still dont understand. Is DNN a program on my computer that i have to download or a website database?

The web.config could't be found on this computer as i searched.

 
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