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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Add new user which previously existedAdd new user which previously existed
New Post
4/17/2013 9:33 AM

 Hello, I have a problem regarding the User Account section of the admin panel. The issue is specifically about the creation of a new user, where the username already of the new created user has been used before.

  1. I added  a new user with the username "manager".
  2. Afterwards I removed the account with username "manager".
  3. Now I would like to add a new user with the same username ("manager"), since I did not want to remove the account in the first place. But somehow, the system does now allow to create a new user with a usermane that existed before, even though I did remove the account already.

The systems returns the following message "A User Already Exists For the Username Specified. Please Register Again Using A Different Username".

I already tried to find the account with username "manager" in the database, but I was unable to find it.

How can I solve this issue, so I can add the new user which previously existed?

 Thanks in advance,




New Post
4/17/2013 10:11 AM

Do you have multiple portals? Perhaps the account exists in another portal?

DNN by default does a SOFT delete, which doesn't actually remove a user from the database, you can hard delete them in the later versions of DNN

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee Software Solutions DotNetNuke Module Development, Upgrades and consulting. a chat room for DotNetNuke discussions
New Post
4/17/2013 11:35 AM

Hi Chris, thanks for your reply.

Fortunately I solved the issue already. The solution that helped me was:

  1. Table aspnet_users
  2. Search in “UserName” the row with deleted username.
  3. Copy cell “UserId” of the row with the deleted username.
  4. Tabel aspnet_membership
  5. Search the row where “UserId” is the copied cell of 3.
  6. Delete this row.
  7. Tabel aspnet_users
  8. Delete the row found in 2.
  9. Tabel users
  10. Search in “Username” the row with deleted username.
  11. Delete this row.



HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Add new user which previously existedAdd new user which previously existed

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