Troubleshooting: Page Remains in Draft Mode

  • Platform
  • Evoq Content
  • Evoq Engage


While editing the page, the page remains in draft mode, due to a conflict in changes made by two users.

Possible Cause

Another user made a change that conflicts with your changes.


  1. Back up the site and the database.
  2. Log into the site as a host/superuser.
  3. Publish the page through SQL.
    1. Go to Persona Bar > Settings > SQL Console.
    2. Run the following SQL script:
      DECLARE @PageName VARCHAR(250);
      SET @PageName = 'Home';
      UPDATE TabVersions
      SET IsPublished = 1
      WHERE TabID = (
      		SELECT TabID
      		FROM Tabs
      		WHERE TabName LIKE @PageName
      	AND IsPublished = 0;
      where @PageName is the name of the page you are editing; e.g., 'Home'.
  4. Clear the server cache.
  5. Recycle the application pool to allow the changes to take effect.