Run by an army of volunteers, Community Manager Appreciation Day (CMAD) grows each year in size, scope and ambition. Read what's in store for CMAD 2015.
Rachel Medanic explores examples of online communities where user-generated content has been an essential building block for success.
Combining social listening with a branded, online community leads to better social intelligence. In this post, we provide actionable insights on how you can make this a reality.
Thoughts and insights from industry experts on whether IBM Watson could be an effective online community manager.
Members are more engaged in branded online communities with executive participation. But how can you get executives to participate? A little coaching goes a long way.
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